Thank you for choosing Cosmiq Digital Marketing Agency. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or engage with our services.
At Cosmiq Digital Marketing Agency, we are committed to protecting the privacy and security of the personal data of our clients and website visitors. This Privacy Policy outlines how we collect, use, share, and protect personal data, as well as the rights and choices individuals have regarding their data.
Cosmiq and its affiliates (“Cosmiq”, “us”, “we”, or “our”) recognize and respect the importance of maintaining the privacy of their customers (“Customers”), their Customers’ end users, and of visitors to their website (“Site”). This Privacy Notice describes the types of information we collect from you when you visit our Site and/or use our digital marketing services (“Services”). This Privacy Notice also explains how we process, transfer, store and disclose the information collected, as well as your ability to control certain uses of the collected information. If not otherwise defined herein, capitalized terms have the meaning given to them in the Terms of Service, available at [https://www.cosmiq.com.au/terms-of-service/] (“Terms”). “You” means any user of the Site and/or any authorized representative of Customer using the Services.
When we process Personal Data (as defined below) relating to users of our Customer’s website or services (“End User/s”) in the context of providing Services to our Customers, the applicable Customer serves as a data controller with respect to such Personal Data and we serve as a data processor on its behalf. For more information about the Personal Data we handle as a data processor on behalf of our Customers, please see the section on End Users below.
“Personal Data” means any information that refers, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law. This Privacy Notice details which Personal Data is collected by us in connection with provision of the Services.
Information Collection:
Information We Collect We may collect personal information that you voluntarily provide to us when you:
How We Use Your Information We may use the information we collect from you to:
1. End Users.
2. Personal Data We Collect, Uses and Legal Basis.
3. Additional Uses.
4. Sharing the Personal Data We Collect.
5. Security.
6. Your Rights – How to Access and Limit Our Use of Certain Personal Data.
7. Data Retention.
8. Cookies and Similar Technologies.
9. Third-Party Applications and Services.
10. Communications.
11. Children.
12. Changes to the Privacy Notice.
13. Comments and Questions.
End Users:
We collect and process certain Personal Data relating to End Users in the context of providing Services to our Customers. The types of Personal Data processed are determined by the applicable Customer and may include certain information gathered about the computer or mobile device of End Users using our Customers’ websites or individuals interacting with our Customers’ advertisements on other websites. This Personal Data may include the device type, device language, operating system, device ID, IP address, cellular operator and carrier, as well as certain information with respect to End Users interaction with advertisements and, subject to End User’s consent as may be required under applicable law, (geo) location. We collect and use this Personal Data as a data processor, solely for the purpose of providing Services to the applicable Customer, at its instruction, and on its behalf.
Personal Data We Collect, Uses and Legal Basis:
We may collect personal data such as names, email addresses, phone numbers, and company information provided voluntarily by individuals through our website contact forms, email communications, or during the provision of our digital marketing services. We use this data to communicate with clients, provide requested services, and improve our offerings. Our legal basis for processing personal data may include consent, contract fulfillment, legitimate interests, or legal obligations. Depending on your usage, we collect different types of data and we and any of our third-party subcontractors and service providers use the data we collect for different purposes, as specified below. You have no legal obligation to provide us with certain Personal Data, but if you refuse to provide such Personal Data we may not be able to provide you with the Site or Services or part thereof.
How we use this data: To respond to your request or inquiry, to provide you with newsletters and for remarketing purposes.
Legal Basis. We process this Personal Data based on performance of a contract when we respond to your inquiry and provide you with newsletters. Processing your Personal Data for remarketing purposes is based on our legitimate interests.
How we use this data: (1) to review usage and operations, including in an aggregated non-specific analytical manner, develop new products or services and improve current content, products, and Services; (2) to prevent fraud, protect the security of our Site and Services, and address any problems with the Site and/or Services; (3) to provide you with customized content, targeted offers, and advertising related to our products and Services, based on your usage history on the Site, on other third-party sites or apps you may visit and/or use, or via e-mail.
Legal Basis: We process this Personal Data for our legitimate interests to develop and improve our products and Services, review usage, perform analytics, prevent fraud, for our recordkeeping and protection of our legal rights and to market our own products and services. Additional information regarding direct marketing is provided below.
How we use this data: We use this data to process your job application, including to contact you for scheduling purposes and to provide you with updates.
Legal Basis: We process this Personal Data based on our legitimate interests to attract and assess candidates for employment.
Additional Uses:
We may also use personal data to send promotional communications, newsletters, and updates about our services, provided individuals have given their consent to receive such communications.
Sharing the Personal Data We Collect:
Cosmiq Digital Marketing Agency does not sell personal data to third parties. We may share personal data with trusted service providers or partners who assist us in delivering our services, but only to the extent necessary and under strict confidentiality agreements.
Security:
We take appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction.
Your Rights – How to Access and Limit Our Use of Certain Personal Data:
Individuals have the right to access, correct, or delete their personal data held by Cosmiq Digital Marketing Agency. They may also request to limit or object to the processing of their data for certain purposes.
Data Retention:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or for legitimate business purposes.
Cookies and Similar Technologies:
Our website may use cookies and similar technologies to enhance user experience, analyze website usage, and personalize content. Users can manage cookie preferences through their web browser settings.
Third-Party Applications and Services:
Our website and services may integrate with third-party applications or services, which are subject to their own privacy policies. We encourage individuals to review these policies before using such applications or services.
Communications:
Individuals may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
Children:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If this is the case, please notify us IMMEDIATELY
Changes to the Privacy Notice:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify individuals of any material changes through our website or other communication channels.
Comments and Questions:
If you have any comments, questions, or concerns about this Privacy Policy or our data practices, please contact us at cosmiq.comms@gmail.com
By using our website or services, you consent to the collection and use of your personal data as outlined in this Privacy Policy.
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